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The DC Code: § 31-3409 Information to enrollees.

Index31 Insurance and Securities. (Refs & Annos)
a
A health maintenance organization shall provide to its enrollees a list of providers, upon enrollment and re-enrollment.
b
Every health maintenance organization shall provide to its enrollees within 30 days notice of any material change in the operation of the organization that will affect them directly.
c
An enrollee must be notified in writing by a health maintenance organization of the termination of the primary care provider who provided health care services to that enrollee. A health maintenance organization shall provide assistance to the enrollee in transferring to another participating primary care provider.
d
A health maintenance organization shall provide to enrollees information on how services may be obtained, where additional information on access to services can be obtained, and a number where the enrollee can contact the HMO at no cost to the enrollee.

Historical and Statutory

Prior Codifications 1981 Ed., § 35-4509. Legislative History of Laws For legislative history of D.C. Law 11-235, see Historical and Statutory Notes following § 31-3401. DC CODE § 31-3409 Current through December 11, 2012

Credits

(Apr. 9, 1997, D.C. Law 11-235, § 10, 44 DCR 818.)