- A health maintenance organization shall provide to its enrollees a list of providers, upon enrollment and re-enrollment.
- Every health maintenance organization shall provide to its enrollees within 30 days notice of any material change in the operation of the organization that will affect them directly.
- An enrollee must be notified in writing by a health maintenance organization of the termination of the primary care provider who provided health care services to that enrollee. A health maintenance organization shall provide assistance to the enrollee in transferring to another participating primary care provider.
- A health maintenance organization shall provide to enrollees information on how services may be obtained, where additional information on access to services can be obtained, and a number where the enrollee can contact the HMO at no cost to the enrollee.
Historical and Statutory
1981 Ed., § 35-4509.
Legislative History of Laws
For legislative history of D.C. Law 11-235, see Historical and Statutory Notes following § 31-3401.
DC CODE § 31-3409
Current through December 11, 2012
(Apr. 9, 1997, D.C. Law 11-235, § 10, 44 DCR 818.)