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The DC Code: § 34-1260.01 Consumer protection.

Index34 Public Utilities. (Refs & Annos)
a
A cable operator shall comply with all federal and District customer service regulations and with all customer service standards contained in the franchise agreement.
b
A cable operator shall maintain at least one office within the District, which shall be open and accessible to the public during normal business hours and limited evening and weekend hours, including facilities for 24-hour telephone subscriber assistance.

Historical and Statutory

Legislative History of Laws For Law 14-193, see notes following § 34-1251.01. DC CODE § 34-1260.01 Current through December 11, 2012

Credits

(Aug. 21, 1982, D.C. Law 4-142, § 1001, as added Oct. 9, 2002, D.C. Law 14-193, § 2(b), 49 DCR 7334.)